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Returns & Exchanges Policy
At MACRON Victoria, we want to ensure you have the best gear for your game. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
1
Verify Eligibility
Ensure your items are unworn, unwashed, and still have the original MACRON tags attached to be eligible for a refund.
2
Initiate Request
Log into your account or use our guest portal to submit a return request and receive your unique RMA number.
3
Pack and Ship
Securely package the sports apparel and include your order slip before shipping it back to our Victoria distribution center.
4
Quality Inspection
Once received, our team will inspect the gear and process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing